The 'in gym' feature helps you focus your attention & time on those that need it most.
This will filter the reports to show you those that have currently logged data that suggests they are in the gym or have recently been.
There are a couple of ways that we can detect this:
If a member has logged onto a Life Fitness SE3 product
If a member has been detected via Cisco Meraki (if switched on)
If a member has been detected via your member management system (if switched on)
Note: only the users that have signed up to Retain will show up, so make sure you get your members set up.
You can then use this to know which members to talk to and about what; for example, if a member is there but they are flagged as not progressing with their goal, you can talk to them about best ways to kick-start that progression again, using their data to shape your advice.