I want to find clusters of members that are similar so I can create a personalised experience for them, how do I find them?
The goal reports can help you to identify clusters of similar members that would benefit from your support.
Select a goal (e.g. lose weight) and see what clusters you can find; those that share similar ages, genders, challenges or goals.
As an example, you could find a cluster of 20 members who want to lose weight that are between 30-45 and need help with know how to eat. This presents an opportunity to support those with a nutrition class, or team up with a local service that could help them.
Alternatively, you could cluster those training for a running race, and promote a new injury prevention class that you can run every week on the Synrgy 360. You could also go one step further set up a custom workout on the SE3 consoles for the member to carry out next time they come into the gym.