Halo Fitness Cloud is built and tested to work in the following conditions and on the following web browsers. It may work on other browsers and devices that are not listed, however these will not be officially supported.
- 5Mbps down
- 1.4Mbps up
- Operating System: Windows 7 or above
- Memory: 4GB or above
- Hard Drive: 500 GB or above
- Graphics: Integrated, dedicated is not needed.
- CPU: Intel i3 or above/AMD A6 or above
- USB Ports: Needs 4 or more depending on how many peripherals are used
- Installed RAM: 4 GB
- Processor: Intel® CoreTM i3 Series
- Operating System: min OS X 10.8 Mavericks
- Internet Explorer – Versions 10 & 11
- Firefox – latest version (44) and previous one
- Chrome – latest version (48) and previous one
- Safari – latest version (9) and previous one
If you find that you are using an outdated browser, then you can update it using the link here.
If you do find any issues in our supported browsers, or on a supported device, then please report this by contacting customer service.