- When a member has forgotten the account password and wants to reset their password, navigate to the forgot password page on the Halo Fitness compatible apps and enter the email address and submit the request.
- The member will receive an email from Halo Fitness to reset their account password.
3. Clicking on the "Reset Password" button in the email will redirect to a web page on which members can reset their password.
4. The member can enter their new password and click on the "Submit" button.
5. When the password reset has been successful, a confirmation message is displayed on the web page and the member will now be able to log into all Halo Fitness compatible app using their new password.